Key Account Manager & Strategy Lead│Japan Market Consulting

### **Lead Japan E\-Commerce Growth \| Hybrid** **Key Account Manager \& Strategy Lead****Japan Market Consulting** =================================================================== 採用企業 WPIC Technology Japan 合同会社 勤務地 東京都 23区, 港区 雇用形態 正社員 給与 900万円 \~ 1100万円**ワークスタイル** ----------- リモートワーク・在宅勤務服装カジュアル残業少なめフレックスタイム制**募集要項** -------- **【About WPIC】** WPIC Marketing \+ Technologies is a leading APAC e\-commerce and technology consultancy helping global brands succeed across Asia. With over 400 employees across 9 cities worldwide, WPIC provides end\-to\-end market entry, e\-commerce, logistics, marketing, and technology solutions for brands expanding into Japan, China, Korea, and Southeast Asia. Learn more: https://www.wpic.co **Position Overview** The Key Account Manager \& Strategy Lead (Japan) is responsible for managing a portfolio of international brands entering and growing within the Japanese market. This role combines strategic account leadership, e\-commerce consulting, and commercial ownership. As the primary point of contact for clients, the successful candidate serves as the bridge between clients and WPIC's e\-commerce, marketing, logistics, technology, and operations teams, driving long\-term account growth and revenue expansion. **【Key Responsibilities】** Client \& Account Management * Act as the main strategic advisor and day\-to\-day contact for your accounts — covering onboarding, communications, and program planning. * Lead recurring client meetings (weekly, bi\-weekly, monthly, quarterly, annual), business reviews, and strategic planning sessions. * Manage client expectations, project scope, deliverables, and timelines through to completion. * Build strong relationships with client decision\-makers and understand their business goals. * Build processes to streamline recurring work and improve account efficiency. * Gather client feedback and share it with internal teams to drive improvement. E\-Commerce Strategy \& Market Intelligence * Develop and execute e\-commerce growth strategies across Amazon Japan, Rakuten, Shopify, and other relevant channels. * Support market\-entry and go\-to\-market planning for international brands entering Japan. * Provide strategic guidance on assortment planning, pricing, promotions, merchandising, and channel development. * Grow engagements by introducing clients to WPIC's wider services. * Research market trends, consumer preferences, and competitors in Japan's e\-commerce market. Commercial \& Financial Ownership * Own portfolio performance, including budgeting, forecasting, and P\&L management. * Monitor and analyze KPIs — sales, ROAS, profitability, and operational metrics — and turn the analysis into recommendations that improve client performance. * Find upsell, cross\-sell, and new\-business opportunities within existing accounts, and work with internal teams to hit revenue targets. * Support annual planning and revenue growth initiatives; assist the sales team with business development activities as requested. Cross\-Functional Leadership \& Collaboration * Coordinate internal teams across E\-Commerce, Marketing, Logistics, Operations, and Technology — driving accountability and alignment to deliver client objectives on time. * Guide and oversee junior team members (e.g., Coordinators) — delegating tasks, reviewing quality, and supporting their development. * Promote collaboration and best\-practice sharing across teams; coordinate with other Key Account Managers and Strategy Leads as needed. **応募必要条件** ---------- 職務経験 3年以上 キャリアレベル 中途経験者レベル 英語レベル ビジネス会話レベル (英語使用比率: 75％程度) 日本語レベル 流暢 最終学歴 大学卒： 学士号 現在のビザ 日本での就労許可が必要です**スキル・資格** ---------- 【Required Qualifications】 * Native\-level Japanese, or fluent\-level Japanese at N2 or higher — required for client and internal team communication. * Fluent / professional English — most clients communicate in English only. * 5\+ years of experience in e\-commerce, marketplace management, account management, consulting, or digital commerce. * Strong hands\-on knowledge of Amazon Japan, Rakuten, Shopify, or similar platforms. * Experience managing client relationships in a professional services, agency, consulting, or brand environment. * Strong analytical skills with experience interpreting business and financial data. * Experience managing budgets, forecasting, and P\&L performance. * Proactive self\-starter with strong drive — able to push both clients and internal teams toward outcomes and operate independently in ambiguous situations. Passive or reactive working styles are not a fit for this role. * Strong communication, presentation, and stakeholder\-management skills, verbally and in writing. * Proficiency with AI productivity tools (e.g., ChatGPT, Claude) to accelerate research, analysis, and content creation. 【Preferred Qualifications】 * Experience supporting international brands entering Japan and/or cross\-border e\-commerce operations (import/export, customs, taxation, IOR/MOR, etc.). * Knowledge of digital advertising platforms (Amazon Ads, Rakuten RPP/TDA, Meta Ads, Google Ads). * Hands\-on experience with data visualization and reporting tools (e.g., Tableau, Looker Studio, Plotly Dash, Power BI). * Experience leading cross\-functional or geographically distributed teams. * Aptitude for digital tool adoption and process building to enhance team efficiency. * Fluency in Mandarin and/or Korean is an asset. **【Ideal Candidate Profile】** * **Hungry to Learn** — Sees a fast\-paced, ever\-changing environment as a source of opportunity rather than uncertainty, and actively seeks out new knowledge and challenges. * **Proactive and Self\-Driven** — Comfortable raising issues early, taking initiative, and driving decisions forward rather than waiting for direction. * **Strong Communicator** — Confident in leading client conversations and building relationships in both English and Japanese. * **Analytical and Data\-Oriented** — Comfortable with P\&L management and making data\-driven business decisions. * **Passionate About Japan’s E\-Commerce Ecosystem** — Has a strong interest in Japan’s e\-commerce landscape and in helping global brands successfully enter and grow in the Japanese market. **【Why Join WPIC】** * You will have the opportunity to directly support the growth of global brands and international companies entering the Japanese market through Japan's leading e\-commerce channels, including Amazon Japan, Rakuten, and Shopify. * Own strategic initiatives with significant autonomy and measurable impact. * Collaborate with experienced, international teams across multiple markets. * Accelerate your career through a clear pathway into senior account leadership and general management. * Develop a broad range of skills and expertise spanning marketing strategy through e\-commerce operations. **【Work Conditions】** * **Employment Type**：Full\-time, permanent * **Probation Period**：6 months (fixed\-term employment contract during probation period) * **Location**：Tokyo, Japan (23 wards) — office\-based with hybrid flexibility depending on business needs * **Working Hours**：9:00 AM – 6:00 PM (Flexible working hours system) * **Holidays**：Saturdays \& Sundays, Japanese National Holidays, Year\-End/New Year Holidays, Labour Day (May 1\), Obon holiday (one day in August) * **Salary**：Negotiable based on experience and skills * **Benefits**：Comprehensive social insurance (health insurance, pension, employment insurance, and workers' compensation), transportation allowance, and professional development and training opportunities. **勤務地** ------- * 東京都 23区, 港区 * 銀座線、 外苑前駅 **労働条件** -------- 雇用形態正社員給与900万円 \~ 1100万円 勤務時間: 9:00am to 6:00pm (Hybrid \& Flexible Hours) 休日・休暇: Weekends, National Holidays, New Year Holidays, May Day, 1 Obon **募集について** 本求人は転職サイトCareerCross（キャリアクロス）がIndeedへの掲載を行っております。 **【求職者の方のお問い合わせについて】** * 求人内容に関するお問い合わせ CareerCrossは求人掲載サービスのため、各求人の詳細な職務内容や選考内容につきましては、掲載企業様より直接ご案内いただいております。 ご応募後、企業様から返信があった場合は、CareerCrossサイト内で企業の担当者様と直接やり取りが可能となります。**求人内容や選考に関するご質問につきましては、企業様へ直接ご確認ください。** * CareerCrossのサービスに関するお問い合わせ CareerCrossのサービス利用方法等に関するお問い合わせにつきましては、以下までご連絡ください。 電話：03\-5217\-3900 問い合わせフォーム：https://www.careercross.com/suggestion**【CareerCross求人掲載企業様のお問い合わせについて】** Indeedでは求人の掲載停止や内容変更の手続きができません。 大変お手数ですが、該当のご依頼につきましてはCareerCross（当社）までご連絡いただけますと幸いです。 電話番号：03\-5217\-3900 メール：info@careercross.com